CTI CTI Online Store
skip to the main content area of this page
Customer Profiles
A visual representation of our customer base geographically. Click the map for a snapshot of our current clients across the country.
To the left is a sample of the different industries CTI currently services. Within each industry category are several customer profiles explaining some of the technology solutions CTI has provided. With our nationwide presence and industry depth we are able to design solutions to fit your business no matter what your size or where you are located. With many satisfied customers across the United States we are happy to provide references relevant to your industry.

Answering Services

  • Colorado based answering service with custom designed screen pop capability to identify company information. Also performed network repair and system integration.

Automotive Industry

  • Texas based multi brand automotive dealership - 5 site automotive dealership in Texas utilizing many of the best features of AltiGen at each site and allowing seamless integration between sites and centralized answering capabilities

Aviation Industry

  • Colorado based aviation service and support company - 60 extension helicopter support facility using both VoIP and analog devises to meet their business needs

Banks/Credit Unions

  • 4 branch county wide bank located in Wyoming. Using AltiGen Enterprise Manager for site to site calling and centralized operators and customer service representatives across 4 systems.
  • Multi-branch Federal Credit Union servicing central WY. Using AltiGen applications intergraded with core banking software.

Cities/ Schools/Gov't Agencies/

  • AltiGen integrated with countywide 911 system.
  • Colorado metropolitan area fire department with 5 sites. Using a data center on a backup generator with AltiGen PoE for power survivability in an emergency. Also using branch failover for emergency trunking.
  • Multi-site charter school using AltiGen to seamlessly integrate multiple locations across southern Nevada.

Computer HW/Software/On-line Companies

  • Texas based management software company fully utilizing AltiGen VoIP phone and softphone capabilities. Using AltiGen native integration with Microsoft OCS for full end to end Unified Communications solution.
  • 150 extension Colorado web design company business focused on the design, development and hosting of custom websites, reports and tools for the financial services industry.
  • California based company which designs, manufactures and markets advanced x86 server/workstation platforms. Uses AltiGen remote user capability for remote management of inhouse call center with locations across multiple states.
  • National real estate contract software company with multiple offices connected via VoIP as well as remote worker. Performed Custom network design for IP phones.

Construction

  • Ohio based comprehensive online preconstruction management service with over 200 extensions and a major inbound call center use all of the AltiGen ACM call center features.
  • Wyoming based construction company specializing in infrastructure construction. Using VoIP to connect multiple braches across states.
  • One of the largest plumbing service companies in Colorado with a highly efficient and inbound call center powered by AltiGen. Using advanced custom applications and call center reader board to improve efficiency and customer retention.
  • South Florida's premier plumbing, air conditioning, and water heater service provider.

Executive Centers

  • Colorado 35 office executive office and virtual office center. Using the AltiGen in a multi-tenant environment and taking advantage of unlimited virtual VM boxes as well as tenant specific call routing.
  • Arizona based 50 extension executive office solution. Using the AltiGen in a multi-tenant environment taking advantage of intelligent call routing for virtual office application.

Financial Services

  • Colorado based investment services firm. Integrated AltiGen into corporate wide business management software using advanced network design and implementation
  • Web based insurance quoute provider in Colorado. Using AltiGen ACM Features for large inbound call center
  • 150 extension Colorado web design company business focused on the design, development and hosting of custom websites, reports and tools for the financial services industry.
  • Large state-wide Wyoming based company insurance company with 140 extensions over three sites. With large call customer service call center using AltiGen ACM functionality

Healthcare/Medical

  • Thrid party medical services provider with four locations in four states - Connecticut, Pennsylvania, Michigan, Oregon - 150 person call center - benefits administration outsourcing company servicing 150 companies - ranging from 1,000 to 100,000 employees.
  • Colorado based Medical billing experts with remote phones in multiple locations across two states. Network design, management, and maintenance performed by CTI.
  • Colorado based third party administrator of health plans - three sites with over 150 extensions with a large call center and multiple remote workers.

Energy

  • Two site Texas and Colorado oil accounting business with over a hundred extensions and seamless multisite communication
  • Colorado based energy holding company with subsidiaries across the United States.
  • Multi site oil distribution company with 5 systems across multiple states

Real Estate

  • Colorado based real estate company utilizing some unique features of the AltiGen system to host agents and property listings across the front range area. Network design, maintance and management performed by CTI
  • National real estate contract software company with multiple offices connected via VoIP as well as remote workers
  • Local Real Estate firm specializing in Student Rentals using 35 extensions using CTI Hosted VoIP Solution

Veterinary Hospitals

  • One of the largest animal hospitals in Colorado with multiple sites and 70+ extensions. Uses remote Auto Attendant management for easy handling of media for high profile pet cases.
  • One of the largest Missouri based animal hospitals with over 100 employees running at a near 24/7 capacity. Client utilizes the AltiGen ACM cll center features for call management as well as a custom designed DVR security system for 24/7 video monitoring of the entire practice.

Non-Profit

  • Local Habit for Humanity - AltiGen phone system connecting two locations in Ft. Collins Colorado
  • American Indian College Fund - AltiGen System user