CTI Communications

 

Seeing that most small-to-medium sized businesses use Office 365, there is no doubt in our minds that Voice for Office 365 should be deployed and utilized effectively, as its beneficial attributes are staggeringly effective and numerous at that:

  1. From the highly respected Umojo, this voice solution for Office 365 customers is the first ever hybrid solution, making it a one-of-a-kind addition and upgrade
  2. It provides an extremely distinctive and specialized experience, one that is becoming of a new form of communications-based technology
  3. The complete package of PBX functionality is one of the most advanced of its kind, as it is built directly into your Outlook, Lync, and SharePoint applications
  4. You’ll be able to implement and utilize DIDs, Caller ID, and outside call transfers at the same time

Some of the business-related advantages that come with our Voice for Office 365 are as such, but not limited to:

  • You and your employees will be able to have completely coherent click-to-call abilities from IM conversations, SharePoint, Outlook messages and several other Office apps
  • Once this has been fully activated and it is up and running, which doesn’t take long at all, you’ll be fully connected to the world with your Lync
  • Another defining attribute is its ability to have Lync-associated calls forwarded to any other phone
  • You’ll also have the ability to send a fax to your immediate voice number and it’ll be identified as a fax, then processing it as a PDF in your personal exchange mailbox
  • Your phone number will actually be able to double as a fax line as well, which will help your business function with inbound/outbound fax integration

 

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