CTI Communications


Lync connects employees, partners, and customers wherever they are — helping you reduce costs while increasing productivity and responsiveness. Only Lync delivers an end-to-end unified communications solution, while giving staff a consistent experience for presence, IM, voice, and video across PCs, Macs, phones, and browsers. Plus, with Lync available on-premise, in the cloud or as a hybrid solution, you can evolve your IT at the pace you want. Consider these benefits:


  1. Work Productively From Anywhere


  • Employees can communicate with colleagues and customers in real-time from virtually anywhere.

  • Staff have the tools to securely work from anywhere without a VPN connection.

  • Personnel can use a range of devices, including PC, laptop, phone or tablet form factors, to access Lync.

  1. Improve Productivity With Connected Experiences


  • Personnel can provide instant feedback and engage spontaneously with colleagues, customers, and partners since Lync is integrated with Outlook, SharePoint, OneNote and other Microsoft applications.

  • With Lync and Skype, staff can securely connect to hundreds of millions of people quickly and easily.

  • Employees are able to use presence information to know a colleague’s status in real time and find the best way to contact them.


  1. Easy to Control and Use Across Multiple Devices


  • Personnel get a familiar Lync interface across a wide variety of devices and can transition from smartphones, tablet form factors, PCs, Macs, phones, and room systems with ease.

  • Employees stay productive using Lync seamlessly with a variety of applications on their different devices.

  • Staff does not lose time understanding Lync. Adoption rates are high with personnel being able to use the software effectively in hours.

  • IT personnel get the tools they need to manage and secure communications across PCs, laptops, phones and tablet form factors.

  • Business doesn’t lose time integrating Lync with existing devices, applications or legacy hardware including PBXs, because of the solution’s interoperability and open standards.


  1. Lower Costs to the Business


  • Businesses have the option of Lync as an on-premise or cloud-based solution.

  • With Lync, companies gain an end-to-end unified communications solution that forms part of a Microsoft productivity software stack. It simplifies IT and gives staff a single, intuitive interface that they are already familiar with.

  • Businesses reduce travel costs with employees organising less face-to-face meetings and choosing video conferencing instead.

  • Companies reduce IT complexity and cost since Lync becomes part of a shared infrastructure and a single data store.

  • Companies can work with a single supplier, Microsoft, to support their IT infrastructure and converged communications.

  • Businesses can follow their own timelines and budgets since Lync provides a path to converging communications.

  • Companies will eventually save money by retiring the separate PBX system.

Ready to learn more? Contact your CTI sales team today for a comprehensive, no-cost evaluation.



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