CTI Communications

The average life of servers are generally estimated to be from three to five years. After that, it’s a guessing game. Have you estimated the remaining life of your critical servers?

It happens way too often …

Our routine maintenance will tell us that a server is about to become a problem, and we’ll make the client recommendation to repair or replace.  All too often, the recommendation goes ignored … and ignored.  Then we get the call that the server has failed and the client doesn’t have dial tone — and everyone is in panic mode.

This all could have been avoided.  How do you know when your server is on its last leg?  We put that question to CTI’s Chief Engineer, Brent Taylor, who offered a few telltale signs:

  1. First, the obvious: your server is more than five years old — warranties have expired and parts begin failing.
  2. You hear grinding noises, or unusual beeps coming from it. Enough said.
  3. You have to resort to frequent reboots to resolve ongoing issues.
  4. You experience frequent crashes, lock ups, or BSOD‘s. Sometimes there are “mini-dumps” or memory dumps from these crashes depending upon the particular issue.
  5. You have more than a few “warnings” and “errors” in your Windows Event Viewer log.

 

Brent’s advice? “In my experience, your time and money will likely be better spent replacing the server than to spend time troubleshooting and resolving those issues.  And, you’ll get a Windows upgrade and new hardware warranty on everything in the process. ”

Bottom line: don’t gamble with the health of your servers.  Contact us right away if you suspect a problem. We’re always here to help with an assessment.

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